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Call Report Context Menu

Location: Main Window -> Calls Report -> Context Menu

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Call Report Context Menu

 

This menu shows the options available for a call.  Different menu items are enabled depending on the call selected.

 

This menu is almost the same as the Call List context menu.  However, this menu adds Rebuild Calls Report when the report is out of date.

 

Rebuild Calls Report

Generates the calls report using the latest calls.  This item only appears when the report is out of date.

 

 

Add to Contacts

Adds the caller to the Contact list.  The Edit Contact window will be opened so you fill in fields and set the action, if desired.  If the caller is already in the Contact list, Edit Contact will be displayed instead.

Add Number to Existing Contact

Opens the Select Contact window so you can choose an existing contact to receive the phone number.

Edit Call Notes

Brings up the Edit Call window where you can edit the notes for the call.

 

 

Mark as Read

Sets the "New" value for the call to "No", or unchecked.

Mark as New

Sets the "New" value for the call to "New", or checked.

Mark All as Read

Sets the "New" value for all calls to "No", or unchecked.  If you do this before leaving your home, you can quickly tell how many calls came in while you were away by reading the "New Calls" status on the display panel.

 

 

Copy Call Info

Copies the call information to the clipboard, so you can paste it into another program.

Copy Call Name

Copies just the caller's name to the clipboard.

Copy Call Number

Copies just the caller's phone number to the clipboard.

 

 

The following items will be disabled if the selected call does not include a phone number:

 

Look Up Phone Number

Searches for the phone number of the selected call on the internet, using the URL specified in General Options.  The search will open in your browser.  This requires internet access.  Note that many or most phone numbers will not be found.

Look Up Area Code

Searches for the area code of the selected call on the internet, using the URL specified in General Options.  The search will open in your browser.  This requires internet access.  This may be useful if Look Up Phone Number could not find the phone number.

Dial Phone

Uses Windows' dialer to dial the selected phone number.  This will probably fail if you have not configured your dialing settings in Windows.  To configure the dialing settings in Windows XP, open the Windows Control Panel.  If the right-hand pane of the Control Panel says "Pick a category", click on "Switch to Classic View" in the left pane.  Then double-click the "Phone and Modem Options" control panel.  Fill out the form and click OK.  Click OK again to close the control panel.  Other versions of Windows can be similarly configured.  If this option is disabled, then there is no phone number associated with the call, or dialing has failed once already.  If you configured Windows' dialing settings, restart Ascendis Caller ID so it will try dialing again.

 

 

Delete Call

Deletes the selected call.  You will be prompted for confirmation first.

Delete Older Calls

Deletes all calls older than the selected call.  Please make a backup first, as deleted calls cannot be recovered.

Delete ALL Calls

Deletes all the calls in the Call list, even those that don't appear in the report.  You will be prompted for confirmation first.  All your calls will be permanently deleted.  Please use this with caution as we cannot restore your calls once they are deleted!

 

 

 

Test Action

Performs the action associated with the selected call.

 

 

If you select multiple calls (by holding the Control key while clicking on additional calls, or by shift-clicking) then fewer commands will be available.

 

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Modified February 4, 2008, 1:39 pm