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Use the CallInfo object from DWS scripts to access information about the current caller. The macros supported in Easy Actions and the original script language do not work in DWS scripts.
The information about the current call is stored in an object named 'CallInfo'. It contains many members which can be referenced as follows:
Reference
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Type
|
Description
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CallInfo.Name
|
String
|
contact's Display Name
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CallInfo.RawName
|
String
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name as received from caller id device
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CallInfo.FirstName
|
String
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contact's First Name
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CallInfo.LastName
|
String
|
contact's Last Name
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CallInfo.SpeakName
|
String
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contact's Speak Name
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CallInfo.Company
|
String
|
contact's Company
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CallInfo.Number
|
String
|
phone number as displayed in Call list
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CallInfo.RawNumber
|
String
|
phone number as received from TAPI
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CallInfo.CountryCode
|
String
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country code of the phone number (determined using phone number format)
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CallInfo.AreaCode
|
String
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area code of the phone number (determined using phone number format)
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CallInfo.Prefix
|
String
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prefix (or "exchange") of the phone number (determined using phone number format)
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CallInfo.Suffix
|
String
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suffix (or "number") of the phone number (determined using phone number format)
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CallInfo.More
|
String
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any digits of the phone number beyond the suffix (determined using phone number format)
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CallInfo.Address
|
String
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contact's Address
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CallInfo.City
|
String
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contact's City
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CallInfo.County
|
String
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contact's County
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CallInfo.State
|
String
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contact's State
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CallInfo.PostalCode
|
String
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contact's Postal Code
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CallInfo.Country
|
String
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contact's Country
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CallInfo.Incoming
|
Boolean
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True if call is inbound, False if outbound
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CallInfo.Date
|
DateTime
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date of call
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CallInfo.DateStr
|
String
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same as Date, but as a string
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CallInfo.Time
|
DateTime
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time of call
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CallInfo.TimeStr
|
String
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same as Time, but as a string
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CallInfo.DateTime
|
DateTime
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date and time of call
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CallInfo.DateTimeStr
|
String
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same as DateTime, but as a string
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CallInfo.Line
|
String
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as displayed in Call list
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CallInfo.RawLine
|
String
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includes network names, for network calls
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CallInfo.Rings
|
Integer
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usually 1, unless performing actions on each ring or when call ends
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CallInfo.CallDone
|
Boolean
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True if call is done, False if call is still in progress
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CallInfo.FoundCaller
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Boolean
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True if caller was found in Caller list
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Examples
Speak('Call from ' + CallInfo.Name + ' at ' + CallInfo.Number);
if CallInfo.RawNumber = '8005551212' then
Log('mylog.txt', 'Fred called again')
else
Log('mylog.txt', CallInfo.Name);
Run('AddCustomer.exe',
'"' + CallInfo.FirstName + '" ' +
'"' + CallInfo.LastName + '" ' +
'"' + CallInfo.RawNumber + '" ' +
'"' + CallInfo.DateTimeStr + '" ');
For a complete script example, see the CallInfo sample script.
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