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Use the Device Properties window to change characteristics of the selected device.
| • | Description is displayed in various locations (such as the Call list and notification popup) when 'Show "Line" column in Call list' is enabled on the General Options page. If you have multiple phone lines this can be useful for distinguishing between them. You can change the description to anything you want, such as the phone number of the monitored phone line, or perhaps "Home" for one and "Business" for another. |
| • | Use this device determines whether Ascendis Caller ID attempts to open the device for monitoring caller information. If you have multiple modems or other TAPI devices connected to the same phone line, you would generally only enable one of them. |
| • | Access through TAPI determines whether Ascendis Caller ID opens the device using TAPI or by communicating with it directly through a serial port. Accessing through TAPI lets other programs share the device, while accessing it directly through a serial port avoids TAPI configuration issues. |
Access through TAPI should be checked if:
1) Ascendis Caller ID properly reports the caller information when it is checked OR
2) You also use your modem for dialing into your internet service provider or for sending or receiving faxes, etc. OR
3) You are not using a modem, but rather another kind of TAPI device
Access through TAPI should not be checked if:
1) Ascendis Caller ID does not properly report the caller information when it is checked AND
2) You do not also use your modem for dialing into your internet service provider or for sending or receiving faxes, etc. AND
3) You are using a dial-up modem for accessing caller information
| • | Fast call refresh determines how Ascendis Caller ID interprets multiple caller information messages from modems. Sometimes TAPI reports caller information twice for the same phone call, and modems don't report the end of a phone call. When Fast Call Refresh is enabled, Ascendis Caller ID uses special logic to determine whether two caller id messages are for the same call or two calls in succession. Normally this should be enabled, but if you see calls appearing twice, try disabling it. |
| • | Reopen device when call ends, when enabled, tells Ascendis Caller ID to close the device and reopen it between calls. This alleviates problems with some devices that can get stuck in an unresponsive state after a call. Normally this is disabled as it could take a second or more to close and reopen the device, during which time Ascendis Caller ID could miss an incoming call. If your modem seems to completely stop responding to calls after a period of time, enabling this may improve the situation. |
The OK button saves any changes you made to the properties and closes the window. The Cancel button closes the window without saving changes. The Help button brings up this topic in the help file.
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