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Note: The advanced network settings pages allow more control over network settings, making it easier to mess things up! We recommend using the standard network settings unless you need access to something specific that is not offered there.
Note: Ascendis Caller ID versions 1.6.5.0 and earlier only supported connecting to a single Ascendis Caller ID server. Newer versions can connect to many servers.
The advanced network client configuration page allows more control over the Ascendis Caller ID client, including connecting to more than one Ascendis Caller ID server.
| • | Get calls from Caller ID Servers on network should be turned on for all computers that are not already connected to a caller id-capable modem or TAPI device. These computers will pick up the caller id information from the network. (This option turns the computer into an Ascendis Caller ID client.) Note that the following options will be disabled unless this is checked. |
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External Servers List
External Servers
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Lists all Ascendis Caller ID servers you want the machine being configured to connect to.
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Add
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Adds a new external server.
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Delete
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Deletes the selected external server.
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Up
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Moves the selected external server up in the list. External servers are checked in order, but generally the order will have no discernible effect.
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Down
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Moves the selected external server down in the list.
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Selected Server Settings
Enable this server
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Determines whether this machine will attempt to contact the selected external server. Use it to temporarily disable servers or to try different settings without losing working settings.
Server address must be set to the IP address of the machine acting as Ascendis Caller ID server. This is usually the computer running Ascendis Caller ID that is connected to the caller-id capable modem or other TAPI device. You can determine the server's address by looking at the Network page of the Options window of Ascendis Caller ID running on the server. It appears as "Server IP address" on the simple Network page, and the advanced Network Server page.
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Server port
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Must be the same as the port number on the Ascendis Caller ID server. You shouldn't have to change this number unless another protocol on your network is already using the port. More information on port usage can be found here.
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Connection Type Settings
Real-time
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Instructs Ascendis Caller ID to use the real-time protocol.
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Makes Ascendis Caller ID attempt to get all calls that were received by the server since the last call in the Calls list. Ascendis Caller ID will make a single polling connection to the server, then initiate the real-time connection.
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Check for new calls every ___ seconds
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Instructs Caller ID to use the polling protocol.
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Must match the username specified for the server specified above.
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Must match the password specified for the server specified above.
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Determines the maximum number of calls that will be processed as incoming calls each time Ascendis Caller ID connects to the polling server. When connecting to a polling server for the first time from a client with no calls in the database, each call on the server will be transferred to the client. If the server has a lot of calls in the database, if could take a very long time to announce all the calls. In any case, all (relevant) calls will be transferred and will be visible in the database once the polling completes.
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| • | Show advanced settings shows and hides the advanced settings. |
The Network Status Icon shows the current network connection status.
The Network Status Window can be helpful for users taking advantage of Ascendis Caller ID's network features.
The OK button saves any changes you made to the settings and closes the window. The Cancel button closes the window without saving changes. The Help button brings up this topic in the help file.
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