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Configuring Ascendis Caller ID With Multiple Phone Lines

For an overview of using Ascendis Caller ID with multiple phone lines, see Using Ascendis Caller ID With Multiple Phone Lines.

Configurations
Single Server
Simple Client Server Diagram

Ascendis Caller ID Configuration:
  • Server
    1. Open the Options window in Ascendis Caller ID
    2. Click the Devices tab
    3. Enable all the devices (modems) connected to the phone lines
    4. Click the Network tab
    5. Enable "Offer Ascendis Caller ID information on network (be a server)"
    6. Write down the value for "Server IP address" for use when configuring the clients
    7. Click the "OK" button to save the changes
  • Clients (configure each client)
    1. Open the Options window in Ascendis Caller ID
    2. Click the Network tab
    3. Enable "Get calls from Ascendis Caller ID server on network (be a client)"
    4. In the "Server address" box, enter the "Server IP address" you wrote down for the server
    5. Click the "OK" button to save the changes
 

Single Server with Whozz Calling? Device
Simple Client Server Diagram

Ascendis Caller ID Configuration:
  • Server
    1. Open the Options window in Ascendis Caller ID
    2. Click the Devices tab
    3. Click the "Whozz Calling?" tab
    4. Click "Enable Whozz Calling? device" checkbox
    5. Select the serial port to which the Whozz Calling? device is connected
    6. Specify the number of phone lines connected to the Whozz Calling? device
    7. Click the Network tab
    8. Enable "Offer Ascendis Caller ID information on network (be a server)"
    9. Write down the value for "Server IP address" for use when configuring the clients
    10. Click the "OK" button to save the changes
  • Clients (configure each client)
    1. Open the Options window in Ascendis Caller ID
    2. Click the Network tab
    3. Enable "Get calls from Ascendis Caller ID server on network (be a client)"
    4. In the "Server address" box, enter the "Server IP address" you wrote down for the server
    5. Click the "OK" button to save the changes
 

Multiple Servers
Distributed Client Server Diagram

Ascendis Caller ID Configuration (configure all Client/Server machines):
  1. Open the Options window in Ascendis Caller ID
  2. Click the Devices tab
  3. Enable the device (modem) connected to the phone line
  4. Click the Network tab
  5. Enable "Show advanced settings" at the bottom of the page
  6. Click the Server sub-page
  7. Enable "Offer Caller ID information on network"
  8. Write down the value for "Server IP address" for use when configuring the clients
  9. Click the Client sub-page
  10. Enable "Get calls from Caller ID servers on network"
  11. In the "Server address" box, enter the "Server IP address" you wrote down for the first server that is not this machine
    (If you haven't configured the other server yet, do that first, unless you already know it's IP address)
  12. If you have more servers to add, click the "Add" button and repeat the previous step for all remaining servers
  13. Click the "OK" button to save the changes
If you have additional machines acting only as clients, configure them using the above instructions, but skip steps 6, 7, and 8.
 

 
Send comments or questions about web site to webmaster@ascendis.com
Modified July 8, 2007, 9:38 pm