Ascendis Software LLC - Caller ID Help

Ascendis Caller ID includes the following actions:

Action Name	Description
Anonymous	Speaks "The caller is anonymous." This is used for the "Anonymous Caller" contact.
Block	Hangs up on the caller. This action is best used for specific callers.
Block and Announce	Hangs up on the caller and speaks "Hanging up on {SpeakName}" where {SpeakName} is the caller's name. This action is best used for specific callers.
Default	Speaks the name of the caller if the caller is a known contact or the caller id name is the same as the number. Otherwise it speaks the name and the phone number. This is best used as the "New incoming caller action" in the Options window.
Do Nothing	Doesn't do anything. This is the default action for "Ring action".
Known Caller	Speaks "Call from {SpeakName}". This action is best used for specific callers, when you don't need to hear the phone number.
No Caller Information	Speaks "No caller information was received". This action is best used for the "No Caller Information" contact.
Out of Area	Speaks "The caller is out of area". This action is best used for the "Out of Area" contact.
Outlook Lib	This is a collection of functions used by the Outlook actions. Do not assign it as the action for any contacts.
Ring	Plays a ring sound. Use this as the "Ring action" in the Options window if you want the computer to make a ring sound when the phone line rings.
Show in Outlook	Brings up the caller's record in Outlook, if you have it installed and the caller exists in the Outlook contacts database. This is best used as the "New incoming caller action" in the Options window.
Show in Outlook and add appointment	Brings up the caller's record in Outlook, if you have it installed and the caller exists in the Outlook contacts database. If the caller is not found, it is added to the Outlook contacts. In addition, an appointment is added for the caller. This is best used as the "New incoming caller action" in the Options window.
Show in Outlook or add appointment	Brings up the caller's record in Outlook, if you have it installed and the caller exists in the Outlook contacts database. If the caller is not found, an appointment is added for the caller. This is best used as the "New incoming caller action" in the Options window.
Show or add in Outlook	Brings up the caller's record in Outlook, if you have it installed and the caller exists in the Outlook contacts database. If the caller is not found, it is added to the Outlook contacts. This is best used as the "New incoming caller action" in the Options window.
Speak Name	This just speaks the name of the caller.
Speak Name and Number	This speaks the name and phone number of the caller.

If these actions don't meet your needs, you can change them, or create your own. If you change a standard action and later want to return it to its original state, you can delete it and then import actions from "Standard Actions.xml" in the program folder. (This is normally "C:\Program Files\Ascendis Software\Ascendis Caller ID".) Import ignores actions that already exist, so make sure you delete the existing action first.

To reset just the Outlook actions, import the "Outlook Actions.xml" file in the program folder. Hold down the control key while selecting the command on the menu to overwrite the existing actions with the contents of the XML file.